Ref# 26NON047
1 ‑ Full Time ‑ Regional Central Intake Administrator
Regional Surgical Services
Why Join Us?
· Impactful Work: Your leadership will directly influence the quality of care provided to our patients and the
efficiency of our operations, in a values based team environment.
· Competitive Compensation: We offer a comprehensive benefits package and competitive salary to attract
top talent.
· Healthcare of Ontario Pension Plan (HOOPP): We are proud to participate in the Healthcare of Ontario
Pension Plan (HOOPP), offering our employees the security and peace of mind that comes with having
access to a pension plan. We understand the importance of financial well‑being and believe that a strong
pension recognizes our employees, like you, and provides a stable foundation for your future as part of our
overall compensation package. When you join, you automatically contribute to the Plan each pay period. As
your employer, we also contribute $1.26 for every dollar you contribute.
Joining our team means that you will be an integral part of achieving our mission, vision and values.
Our Mission: We provide quality Care to Patients and Families, supported and advanced by research, innovation
and education that is responsive to the needs of the peoples of Northwestern Ontario.
Our Vision: Exceptional care for every patient, every time.
Our Values: Diversity, Compassion, Excellence, Innovation, Accountability
About the role:
The Hospital strives to deliver care that is centred on patients and families. Patient and Family Centred Care (PFCC)
is the provision of care that is respectful of, and responsive to individual patient/family preferences, needs, and values
and ensures that those values guide all decisions. Creating a caring environment for patients and families ensures
continuity of care and fosters a learning environment. Applicants are required to have a demonstrated knowledge,
understanding and commitment to this care philosophy.
Reporting to the Regional Surgical Services Program Director with a matrix report to the TBRHSC Director of
Surgery and Chief of Surgery, the Regional Central Intake Administrator is essential to the success of the TBRHSC
and Regional Surgical Services programs.
EMPLOYMENT REQUIREMENTS:
* Must provide patient care or services in a manner that is consistent with TBRHSC mission, vision, values and
reflects the philosophy of patient and family centred care.
* Must treat all information concerning patient affairs or illnesses and/or hospital business as confidential, privileged
information, which must never be discussed except in the course of duty.
* Must be accountable for ensuring the safest patient care and services and for recognizing and reporting safety
incidents or potentially unsafe conditions.
* Must abide by the Code of Conduct, work to foster an inclusive environment that honours each individuals
uniqueness, and provides a culturally safe experience through respect and compassion for all staff, professional
staff, patients, and community partners.
* Support data quality and maintenance of the Novari eRequest and Access to Care (ATC) software applications
across surgeon offices that book into operating and endoscopy time across 5 hospital sites.
* Function as the key resource for Surgical Central Intake, Regional Specialty Clinics, TBRHSC /Regional Operation
Rooms and specialist offices.
* Assist the program directors with capacity planning for regional surgery through provision of data and reports.
* Responsible for acting as an access point for external resources; data collection and analysis; monitoring OR and
Endo wait times on behalf of the chief of surgery.
* Collaborate with internal and external stakeholders to ensure ongoing evaluation and continued streamlining of
coordinated access to care
QUALIFICATIONS:
Education/Experience:
* Secondary School Graduation Diploma with a certificate in Secretarial Arts/Office Administration or equivalent
experience (3 years minimum)
* Previous adult education and program development, implementation and evaluation experience
Skills/Abilities:
* Ability to work in a fast paced environment, prioritize and meet deadlines, and work independently with members
the local and regional portfolio
* Has strong interpersonal skills and the ability to interact and foster relationships with individuals from various and
diverse backgrounds, both within and outside of organization
* Is a self starter, has initiative required to act under minimal supervision, multitask and prioritize to meet various
deadlines.
* Proficiency in Novari eRequest and Access to Care (ATC) software, Microsoft Office Suite Programs and
Groupwise required.
Assets:
* Experience in regional health care with a working knowledge of local and regional health care systems.
Salary Range: $36.730 to 45.910
The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets
financial and otherwise. All offers of employment to external candidates shall be conditional upon: a satisfactory
Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of
full vaccinations approved by Health Canada to Occupational Health & Safety. Candidates will have demonstrated
adherence to the Hospital's Code of Conduct. Regular attendance at work is imperative, therefore, all applicants will
have to demonstrate a good attendance record to be considered for this position.
We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work
environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a
workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible
minorities, and persons with disabilities to apply and self‑identify. Upon request, accommodations due to a disability
are available throughout the selection process. Additionally we are identified as an English/French speaking health
sciences centre and encourage bilingual candidates to apply.
If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified
individuals.
Interested applicants must submit a resume outlining relevant previous experience and training no later than
11:59p.m. on Tuesday, 5 May, 2026.
Internal applicants may apply via the job posting page on the iNtranet. External applicants must apply through our
website.
Posted: April 28, 2026
NON UNION